Visitor notice is required
Find out what your building expects before treating a proposed date as settled.
Images are illustrative household scenes, not records of Stratford customer properties.
BEFORE BOOKING A VISIT
When practical details
deserve an early check
Several entrances exist
Name the one visitors should use, not merely the postal address.
The flat is above ground level
Describe lift access and any remaining stairs.
Rooms need different attention
Show the kitchen and bathrooms separately instead of sending one general interior photograph.
Furniture limits the floor
Identify what stays in position so reachable areas can be considered.
Someone else will admit visitors
Confirm the authorised arrangement and a contact for questions.
STRATFORD / BUILDING AND APARTMENT
Check the rules that apply to your address
If your Stratford building requires notice for visitors or equipment, establish that requirement before confirming a visit. Explain the floor, lift and any loading limitations that apply to your particular property; these cannot be inferred from the neighbourhood.
Keep a contact availableName the person responsible for admission and questions. Reception staff should not be assumed to hold authority they have not confirmed.
Describe the interior independentlySend room photographs and identify priorities even when the arrival instructions are detailed. Access information cannot reveal grease, deposits or restricted furniture areas.
ACCESS VARIES BY PROPERTY
Different entrances,
different preparations
Select the description closest to your address and explain its actual arrangement.
A studio in a managed building
Include visitor instructions alongside the combined cooking and sleeping layout.
An apartment reached by lift
State the floor and any procedure for using that lift.
A maisonette entrance
Explain internal stairs as well as the building doorway.
A house with direct entry
Give practical arrival details without inventing reception requirements.
An older converted interior
Mention restricted routes or fragile finishes where relevant.
A larger apartment
List bathrooms and rooms individually instead of relying on overall size.
CHECK BEFORE CONFIRMING
Which detail needs
settling first?
Choose a topic for enquiry preparation. This is not a live availability or booking tool.
BUILDING REQUIREMENTS
Building entry
Check whether your building requires visitor notice, identification or another procedure before confirming attendance.
Send building instructions alongside the room photographs, without sharing unnecessary security information publicly.
Discuss the arrival arrangementsONCE INSIDE THE APARTMENT
Describe the household tasks clearly
Arrival arrangements enable access; they do not replace a specific list of surfaces needing attention.
PREPARATION SPACE
Show the cooking area’s condition
- Countertops and accessible edges
- Cabinet exterior faces
- Sink and tap surrounds
- Appropriate exposed floor care
Identify any requested interior separately; ordinary kitchen attention is not detailed oven cleaning.
WASHING FACILITIES
Count fixtures as well as rooms
- Bath or shower surfaces
- Basin and toilet attention
- Reachable mirrors and tiles
- Accessible floor and handles
Mention delicate finishes or deterioration before assuming a treatment is suitable.
FURNISHED LIVING
Explain the available reach
- Cleared furniture surfaces
- Exposed shelf sections
- Reachable joinery and switches
- Usable floor around furniture
Heavy furniture movement and specialist fabric treatment are not automatically included.
PRIVATE ROOMS
Prepare the selected bedrooms
- Bedside tops without belongings
- External wardrobe handles
- Accessible mirrors and ledges
- Reachable bedroom floor
Secure private possessions; sorting drawers or changing bedding is not implied.
PREPARE AN INFORMED ENQUIRY
Room photographs.
Arrival details. Then a quotation.
Neither an apartment label nor a bedroom count captures the complete request.
| Request type | Details needed | Price status |
|---|---|---|
| Selected rooms | Condition and desired household tasks | Confirmed after review |
| Apartment refresh | All included spaces and arrival restrictions | Individually assessed |
| Specialist addition | Item and treatment requirement | Separately quoted |
Do not leave access unresolved
A quotation should be based on the arrangements you can actually provide, including any building restrictions affecting attendance.
INSIDE THE APARTMENT
Room detail the building instructions cannot show
- Does a bathroom count describe the fixtures?
- Not completely. One bathroom may contain a bath and shower while another has a basin and toilet; identify what is actually present.
- What matters in an open-plan kitchen and sitting room?
- Separate the cooking surfaces from furniture exteriors and flooring. Sharing one room does not give them the same material or condition.
- Can the exposed floor be considered with furniture still in place?
- Describe the reachable area around the furnishings. It is different from a fully emptied apartment and does not imply heavy-item movement.
- What can a bedroom request include without opening storage?
- Prepared bedside tops, an accessible mirror and external wardrobe handles can be identified while personal drawers remain closed.
- Why show the kitchen front as well as the counter?
- Marks on external cupboard faces or pulls may be missed in a photograph of the preparation surface alone.
- Are every-room contact points necessarily identical?
- No. A door handle, painted switch surround and cabinet pull may have different finishes. Name the relevant detail and any known care limitation.
ACCESS IS ONLY THE START
Choose the interior tasks.
Identify the exceptions.
HOUSEHOLD SURFACES
What to photograph
- Cooking counters and cabinet exteriors
- Bathroom fixtures and glass
- Reachable furniture and joinery
- Suitable accessible flooring
Show condition as well as room size.
SEPARATE QUESTIONS
What needs extra explanation
- Interiors requiring emptying
- Delicate materials or existing damage
- Heavy items blocking access
- Specialist carpet or oven treatment
An entry arrangement does not expand the cleaning service itself.
ARRIVE / REACH / REVIEW
A visit with fewer
unresolved practical questions
Good preparation connects reliable entry with a realistic description of the interior.
- BEFORE ARRIVAL
Confirm admission
Resolve visitor instructions and identify the correct doorway.
- INSIDE THE HOME
Follow the named priorities
Accessible fixtures and surfaces guide attention, not the building’s appearance.
- BEFORE DEPARTURE
Review the household tasks
Discuss requested areas and remaining limitations while the list is available.
STRATFORD ADDRESS DETAILS
The postcode needs an entrance instruction too
Provide the full address and explain how a visitor reaches the apartment when checking availability.
Stratford area
Use the map alongside the correct building entrance details.
Google loads only after you request this map.FROM BUILDING DETAILS TO ATTENDANCE
Five useful preparations
- 01
Check visitor rules
Establish any notice or admission requirement.
- 02
Photograph the rooms
Show the actual condition inside.
- 03
Review the proposal
Confirm tasks, price and practical arrangements.
- 04
Prepare admission
Ensure the authorised contact can provide access.
- 05
Check the listed attention
Review the included household surfaces at completion.
ARRIVAL QUESTIONS
Avoid assumptions at the building door
Should I notify management about the visit?
Check the rules for your building; give notice where required before confirming arrangements.
Can I provide just the postcode?
Include the property number, correct entrance and apartment details as well.
What if there is more than one lift?
Explain which lift visitors may use and any equipment restrictions.
Can reception admit the team?
Only rely on an authorised arrangement that reception has confirmed.
Should loading details be mentioned?
Yes, explain lawful options or restrictions rather than assuming stopping outside is permitted.
What if the lift is unavailable?
Tell us promptly so access and the proposed appointment can be reconsidered.
Does building approval confirm my cleaning booking?
No. Access permission and the service appointment are separate arrangements.
Do I still need interior photographs?
Yes. Building instructions do not show the condition of household surfaces.
Are all appliance interiors included after entry is arranged?
No. Specific interiors require acceptance and preparation; specialist oven cleaning remains separate.
STRATFORD / READY TO ENQUIRE
Bring the building details and room photographs together
Explain admission, floor and the domestic attention needed. Ask for a quotation once the practical picture is clear.
Call about an apartment visitSend entry and room details ↗