Professional cleaning team working through a London kitchen and living space

Alesta · Cleaning services in London

A cleaner home, organised properly.

Professional cleaning built around agreed rooms, priorities and surfaces, with access, products and time confirmed before the visit.

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Agree priorities before the visit

Cleaning time works best with a clear scope.

A general request can mean very different things in a studio, a family townhouse or a managed flat. We establish the rooms, current condition, available time and priority areas first. This prevents essential kitchen and bathroom work being displaced by lower-priority details that were never discussed.

Surfaces also matter. Natural stone, timber, lacquer, stainless steel, induction glass and delicate fittings need compatible products and methods. Any specialist restoration, high access, external window work, carpet extraction or heavy post-construction dust is separated from ordinary household cleaning.

Kitchens

Accessible worktops, sinks, splashbacks, cupboard fronts and exterior appliance surfaces within scope.

Bathrooms

Sanitaryware, taps, showers, mirrors and accessible tiles cleaned with surface-aware products.

Living and sleeping areas

Dusting, reachable furniture surfaces, vacuuming and floor care through the agreed rooms.

Priority details

Selected skirting, switches, internal glass or other details completed when listed and time allows.

Cleaning professional caring for bathroom taps and a stone vanity in a London home

Common reasons customers call

When the home needs organised practical help.

Daily upkeep has fallen behind

Kitchens, bathrooms and floors need a focused visit around the areas that matter most.

Guests or an event are approaching

Visible rooms need a realistic priority clean within a specific preparation window.

A managed property needs continuity

Access, room scope and reporting need to be clear for a landlord, tenant or property manager.

The home needs a reset

A one-off visit can establish a cleaner baseline before recurring household maintenance begins.

Why Alesta for cleaning

A visit organised around priorities and surfaces.

Room scope confirmed

Property size, current condition and the highest-priority tasks are agreed before time is allocated.

Surface-aware methods

Products and tools are selected around the material rather than one chemical being used everywhere.

Access kept straightforward

Keys, concierge arrangements, alarms, pets and parking are planned before the appointment.

Handover kept clear

Completed priorities and any task that required more time or specialist treatment are identified.

A considered process

How we carry out professional cleaning.

Cleaning professional vacuuming edges beneath accessible furniture in a London home

Every cleaning visit begins with a realistic list of rooms and priorities. We ask about the property size, current condition, access, pets, children, allergies and any surfaces that need special care. The available time is matched to the expected workload before arrival. If the brief is larger than the booked visit, essential kitchens, bathrooms and floors are ranked first rather than allowing the team to make unspoken decisions inside the home.

On arrival, the cleaner confirms the scope and checks for fragile objects, unstable fittings, active leaks, damaged surfaces or areas that should not be touched. Personal items and clutter remain the customer's responsibility unless handling is specifically agreed. Colour-coded cloths and separate tools help control transfer between bathroom, kitchen and general areas. Products are selected for the surface and used at the correct dilution; natural stone, timber, lacquer and specialist coatings are never treated like ordinary laminate.

The work moves methodically through the agreed rooms. Higher accessible surfaces are dusted before lower surfaces and floors so displaced particles are collected later. Kitchen and bathroom contact points receive focused cleaning, reachable furniture and fittings are wiped, and edges are vacuumed with suitable attachments. Floors are vacuumed or swept before compatible damp cleaning. Heavy appliances, full cupboards, high external glass, biohazards, mould treatment, pest residue and post-construction dust are excluded unless a suitable specialist scope has been confirmed.

At the end, the team checks the priority list and returns moved lightweight items to their agreed position. Any task that could not be completed safely, needed additional time or required specialist treatment is identified rather than concealed. Keys, alarms and access arrangements are closed out as instructed. For recurring work, useful preferences can inform the next visit without replacing a clear scope. The goal is a dependable clean that respects the home, uses the booked time intelligently and leaves the customer knowing exactly what was completed.

Clear pricing

Cleaning service pricing.

The final cost depends on property size and condition, visit length, team size, priorities, access and any specialist equipment or products.

Service scopePriceWhat affects the final price
Regular household cleaningFrom £20 per hourMinimum visit, frequency, property size, supplies, access and postcode
One-off priority cleanFrom £90Condition, number of rooms, team size, time and agreed detail level
Specialist or intensive scopeQuoted separatelyHeavy soil, specialist surfaces, equipment, high access or service-specific requirements

Pricing context: Alesta cleaning benchmarks across the audited service data include hourly work around £20 and one-off scopes from about £90. The exact service, minimum visit and included supplies are confirmed before booking.

How the service works

From priorities to a properly finished visit.

01

Describe the property and priorities

Tell us the rooms, current condition, highest-priority tasks, access and preferred timing.

02

Confirm time, products and exclusions

We agree the visit length, included supplies and anything requiring a separate specialist service.

03

Clean methodically and hand over

The team works through the priorities and identifies completed work or any practical limitation.

Cleaning services FAQ

Before the cleaning team arrives.

Useful answers about preparation, products, priorities, access, specialist tasks and pricing.

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What is included in a general clean?

The confirmed room list normally covers accessible surfaces, kitchen and bathroom touchpoints, vacuuming and compatible floor cleaning. The exact priorities are written into the booking.

Do I need to provide cleaning products?

This depends on the service. Confirm whether the cleaner is bringing standard supplies and tell us about allergies, preferred products or specialist surface instructions before the visit.

How should I prepare the home?

Put away personal and fragile items, reduce clutter, provide clear floor access and explain keys, alarms, pets, parking and any area that should not be entered.

Can the cleaner move heavy furniture?

Not as part of a standard visit. Heavy or unstable items require prior agreement and may be excluded where movement could injure the cleaner or damage the property.

Are carpets and ovens included?

Professional carpet extraction and detailed oven cleaning are separate services with their own equipment and time. They are included only when specifically booked.

What happens if the list is too long?

The agreed priorities are completed first. The team will not rush through every item at a lower standard; remaining work can be identified and additional time discussed.

What affects the final price?

Visit duration, team size, property condition, frequency, supplies, access, parking and any specialist task or equipment all influence the confirmed quote.

Ready to organise the cleaning visit?

☎ Call 020 3608 3976