Often suitable for assessment
Everyday contact soil, food or drink marks, pet-related surface contamination and general dulling can be assessed for compatible treatment.
Upholstery care planned around your furniture
A useful quotation starts with the sofa itself: its size, covering, condition and the marks you would like us to assess. Share a few clear photographs and we can recommend a suitable next step without making unrealistic promises about stains or wear.

A clearer first enquiry
Photographs make the quotation more useful
Show the whole sofa, its care label and the areas you want assessed. Material, construction and existing wear can then be considered before a cleaning approach is discussed.
What we check first
Two sofas that look similar can contain different fibres, dyes, fillings and backing materials. The technician checks the accessible construction before deciding whether a proposed treatment is appropriate.
| Upholstery | What matters | What to tell us |
|---|---|---|
| Woven fabric | Fibre content, colour stability, seams and previous products | Share the care label and photographs in natural light |
| Velvet or raised pile | Pile direction, pressure marks and possible shading | Mention any change in appearance when the pile is brushed |
| Microfibre | Surface residue, hand marks and existing water rings | List products already used on the fabric |
| Leather or coated upholstery | Finish type, cracking, colour loss and manufacturer guidance | Confirm the material rather than assuming it is leather |

A clear service sequence
We begin by confirming the pieces and faces included in the quotation. Loose debris is removed before any suitable cleaning or spot treatment begins.
The selected approach depends on the assessment. Stains are treated according to their likely type and the limitations of the fabric, while cushions and accessible edges are handled as agreed.
At the end, the technician reviews the result with you and explains ventilation, drying and when the furniture can return to normal use.
Realistic expectations
Sun fading, worn fibres, permanent dye loss, damaged seams and some old stains may remain visible after cleaning. These are discussed before work starts wherever they can be identified.
Everyday contact soil, food or drink marks, pet-related surface contamination and general dulling can be assessed for compatible treatment.
Repair, recolouring, shrinkage correction, structural faults and guaranteed stain removal are not included unless a separate service is explicitly agreed.
Before the appointment
There is no need to move a large sofa before the visit unless this has been agreed. If equipment must pass through a shared hallway, stairwell or lift, include that information with the enquiry.

Published pricing guide
This is the current guide shown on Alesta’s main Sofa Cleaning service page. It is not a fixed postcode tariff.
How the quotation is formed
| Item or request | Pricing approach |
|---|---|
| Two-seat sofa | Published guide: £45–£75, subject to assessment |
| Armchair, three-seat, corner or modular sofa | Quoted from configuration, fabric, condition and access |
| Loose cushions or companion pieces | Counted and agreed before work begins |
| Specialist stain or additional treatment | Confirmed separately when suitable |
Photographs help us prepare an estimate. The final scope is confirmed against the actual furniture and site conditions.
Planning a visit in Dulwich
Dulwich includes family houses, converted properties and purpose-built flats. A useful access note covers the floor level, stairs or lift, parking restrictions and the space available beside the sofa.
For large corner or modular furniture, send the overall dimensions and explain whether sections disconnect. We do not assume that heavy or powered furniture can be moved safely.

Drying and return to use
Drying time varies with the upholstery, filling, treatment, room temperature and airflow. We provide item-specific guidance after the work rather than a universal promise.
Keep air moving where practical, avoid direct heat and leave cushions positioned as advised. Do not cover or use the sofa until the treated areas are ready.
Common booking questions
Quick answers about pricing, drying, materials and preparing the furniture before a visit.
Alesta’s published guide for a two-seat sofa is £45–£75. Other items are quoted according to size, construction, fabric, condition, loose components and access.
Drying depends on the material, filling, treatment and ventilation. The technician provides guidance for the furniture after the work is completed.
No. Many marks can be improved, but age, previous products, dye loss, fibre damage and the type of spill can limit the result.
Loose cushions can be included when they are counted in the quotation and their materials are suitable for the agreed treatment.
These materials require assessment. The appropriate method and expected result depend on fibre, dye, pile, backing and manufacturer guidance.
Pet hair and suitable surface contamination can be assessed. Odour or contamination within fillings may require a different scope and cannot always be resolved by surface cleaning.
Please remove small personal items, but do not move heavy furniture unless this has been agreed. Tell us about restricted access or delicate floors beforehand.
Avoid adding another product. Blot a fresh spill gently if appropriate and tell us what has already been used, as residues can affect the assessment.
Ask when requesting the quotation. Each item should be described and priced separately so the required time and method can be planned.
Send one full view, close photographs of the marks, the care label if available, and any access detail that may affect the appointment.
Start with the furniture
Send the sofa type, approximate size, photographs, care label and access information. We will use those details to prepare the next step.
