Collection planning
Seller contact, time window, item condition and access are confirmed before travel.
Alesta · Furniture collection and delivery in London
Furniture moved from collection point to the right room.
Planned collection, protected transport and delivery for household furniture, with dimensions, stairs, parking and handling requirements confirmed first.
☎ Call 020 3608 3976Measure before collection day
The route matters as much as the item.
A sofa or wardrobe may fit the vehicle but not the stair turn, lift, doorway or final room. We request item dimensions, collection and delivery postcodes, floor levels, parking and photographs of difficult access before confirming the team and vehicle.
Loose shelves, glass, drawers and detachable legs need identifying. Disassembly and reassembly are included only when agreed, while marketplace purchases must be ready and released by the seller at the booked time.
Protected handling
Blankets, wrapping and securing methods are matched to the furniture and finish.
Transport
Vehicle and team are selected around dimensions, weight, route and multiple items.
Room delivery
The agreed final room and safe carrying route are checked before placement.
Common reasons customers call
When furniture needs more than a standard parcel delivery.
A marketplace purchase needs collecting
The seller, buyer and vehicle timing must align around one item and two addresses.
A large item will not fit in a car
Sofas, tables, cabinets and beds need protected transport and safe carrying.
Furniture is moving between London homes
Stairs, lifts, parking and final-room placement need advance coordination.
A store delivery stops at the kerb
The item still needs carrying safely inside and through the property.
Why Alesta for furniture delivery
A collection organised around dimensions and access.
Both addresses checked
Parking, floor, stairs, lift and doorway constraints are gathered for each location.
Handling needs identified
Glass, delicate finishes, detachable pieces and heavy items shape protection and team size.
Timing stays coordinated
Seller contact and realistic London travel windows reduce failed collection risk.
Placement is agreed
Kerbside, threshold or room delivery is stated clearly before the vehicle departs.
A protected journey
How we collect and deliver furniture.
The booking begins with the item and both addresses. We request dimensions, weight where known, photographs, condition and details of detachable parts. Collection and delivery floors, stairs, lifts, doorways, parking and restricted access are recorded separately. Marketplace sellers need a reachable contact and confirmed release time. If an item has not been seen in person, the customer should verify the description before transport.
The team arrives with the vehicle and protection agreed for the scope. The item is checked against the booking before lifting. Loose shelves and drawers are removed where designed to do so, glass and delicate edges receive appropriate protection, and larger pieces are wrapped with blankets or film as suitable. Disassembly is performed only when included and when the furniture is designed to come apart without destructive work.
Inside the vehicle, furniture is positioned and secured to reduce movement in transit. Travel time accounts for London traffic, but exact arrival can still be affected by road conditions and access delays. On delivery, the team confirms the carrying route before unloading. An item cannot be forced through an opening or lifted on an unsafe stair simply because transport has already occurred; measurements and honest access information prevent that situation.
The furniture is placed at the agreed delivery level or room, with reassembly completed only where listed. The customer should inspect visible condition at handover. Packaging removal, wall fixing, complex assembly and disposal of replaced furniture are separate tasks unless booked. The goal is a coordinated move between two real properties, with protection and team size matched to the object rather than treating furniture like a standard parcel.
Clear pricing
Furniture collection and delivery prices.
Cost depends on item count and dimensions, both addresses, carrying access, parking, distance, team size and assembly.
| Service scope | Price | What affects the final price |
|---|---|---|
| Single small or medium item | From £50 | Local distance, access, parking and one-person handling |
| Large sofa, cabinet or multi-person item | From £100 | Weight, stairs, protection, team and vehicle space |
| Multiple items or longer route | From £300 | Volume, stops, distance, waiting, dismantling and reassembly |
Pricing context: Audited Alesta delivery data includes single-item work from around £50, larger two-person items from about £100 and multi-item moves from roughly £300. Both-address details are required.
How the service works
From seller or store to the final room.
Send item and access details
Share dimensions, photos, both addresses, floors, stairs and parking.
Confirm vehicle, team and protection
We agree timing, handling, dismantling and final placement.
Collect, secure and deliver
The item is protected in transit and carried to the agreed destination.
Furniture delivery FAQ
Before collection day.
Useful answers about dimensions, sellers, stairs, protection, assembly and pricing.
☎ Call 020 3608 3976What details are needed for a quote?
Provide item photos and dimensions, both postcodes, floors, stairs, lifts, parking, preferred times and whether dismantling or room placement is needed.
Can you collect a marketplace purchase?
Yes, when the seller confirms availability, condition, exact address and contact details. Payment and the sale agreement remain between buyer and seller.
What if the item does not fit through the doorway?
The team will not force it. Accurate dimensions and access photos are essential; agreed non-destructive dismantling may be possible for suitable furniture.
Is furniture protected in the van?
Appropriate blankets, wrapping and securing are used according to the item and agreed service. Very delicate or high-value pieces may need specialist packing.
Can you carry furniture upstairs?
Yes when stairs, turns, item weight and team requirements were disclosed and the route is safe. Extra floors and difficult access affect the quote.
Is assembly included after delivery?
Only when listed. Basic reassembly of an item dismantled by the team can be quoted, while full flat-pack assembly is a separate service.
What affects the final price?
Dimensions, weight, distance, parking, stairs, team size, waiting time, protection, dismantling and final placement influence the cost.