Homeowner discussing a job with a professional at a London townhouse
HOW ALESTA WORKS

One call. We handle the rest.

Tell us what needs doing and we'll help organise the right professional for your home.

☎ Call 020 3608 3976
YOUR JOURNEY
01

Tell us what you need

Call and briefly explain the job, the property and when you would like help.

02

We understand the job

We gather the useful details about the task, access and what has happened.

Home-services professional collecting equipment from a van outside a London townhouse
03

We organise the right professional

The job is matched with the appropriate type of Alesta professional.

04

Details are confirmed

Relevant scope, timing and access details are confirmed before attendance.

Home-services professional carrying out careful work inside a London kitchen
05

The work is carried out

Your professional arrives prepared and carries out the agreed work.

06

Need something else?

Come back to one familiar place when another task needs attention.

NOT SURE WHAT SERVICE YOU NEED?

You don't need to know who to call.

Something is leaking.Something has stopped working.I need the property cleaned.I need something removed.I've been locked out.The garden needs attention.

Just tell us what's wrong. We'll help you find the right service.

☎ Call 020 3608 3976
BEFORE YOU CALL

Helpful information to have ready

  • Your postcode
  • A short description
  • Relevant photographs
  • Preferred timing
  • Access information
PROCESS FAQ
01Do I need to know which service I need?

Call Alesta and describe the situation as clearly as you can. We will use the available details to explain the appropriate next step without making an unverified operational guarantee.

02Can I discuss more than one job?

Call Alesta and describe the situation as clearly as you can. We will use the available details to explain the appropriate next step without making an unverified operational guarantee.

03What information should I provide?

Call Alesta and describe the situation as clearly as you can. We will use the available details to explain the appropriate next step without making an unverified operational guarantee.

04How is the right professional selected?

Call Alesta and describe the situation as clearly as you can. We will use the available details to explain the appropriate next step without making an unverified operational guarantee.

05When will the timing be confirmed?

Call Alesta and describe the situation as clearly as you can. We will use the available details to explain the appropriate next step without making an unverified operational guarantee.

06What happens if the job changes?

Call Alesta and describe the situation as clearly as you can. We will use the available details to explain the appropriate next step without making an unverified operational guarantee.

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Estimated arrival times are approximate and may vary depending on traffic and technician availability.