Size and availability check
Requested range, natural variation and current seasonal supply confirmed before payment.
Alesta · Christmas tree delivery in London
Seasonal tree delivery planned around available stock, ceiling height, entrance width, stairs, lift restrictions and the exact point where the agreed service ends.
☎ Call 020 3608 3976Size and access before delivery
Tree height, natural width, netting and stand clearance must work with the room, doorway, corridors and stairs. A nominal height is approximate because real trees vary, and seasonal availability changes.
We confirm the selected product or supply route, delivery address and carrying conditions first. Stand fitting, decoration, furniture moving, trimming, installation and later collection are included only when explicitly stated.
Requested range, natural variation and current seasonal supply confirmed before payment.
Doorways, stairs, lifts, parking and carrying route considered for the wrapped tree.
The tree is secured and handled in its delivery wrapping for the agreed route.
Kerbside, entrance or room delivery is specified so placement is not assumed.

Common reasons customers call
A netted tree needs secure transport rather than an unsafe open boot or cabin.
Team and carrying route must be matched to the building before arrival.
Concierge, loading and lift booking can be coordinated in advance.
Room delivery must be agreed against doors, turns, floor protection and tree size.
Why Alesta for seasonal tree delivery
Ceiling, stand, tree range and narrow access are considered together.
The agreed endpoint and any placement assistance appear in the booking.
Loading, concierge, lift and restricted-time requirements are gathered early.
Real trees cannot be guaranteed identical to a catalogue image or exact silhouette.
A seasonal delivery process

The booking begins with availability and fit. We confirm the requested tree type or range where offered, approximate height, delivery postcode and date window. You measure floor to ceiling after allowing for the stand and topper, then check the narrowest door, corridor and stair turn. Floor, lift and concierge details are disclosed. Because each real tree grows differently, natural shape, branch density and exact dimensions vary within the agreed category.
Before dispatch, the collection or supply arrangement and product price are confirmed. The tree is prepared and netted as appropriate for transport, then secured in the vehicle so it does not become a hazard or suffer avoidable handling damage. The order states whether a stand or other accessory is supplied. Decorations, lights, water, tools and unlisted materials are not assumed, and seasonal stock is not reserved until the booking terms are met.
At the address, the team checks the agreed carrying route and protects the tree and property through reasonable handling. Parking restrictions, blocked access or an unbooked lift can delay or limit room delivery. The tree remains wrapped while navigating tight spaces unless the agreed placement requires otherwise. Heavy furniture is not moved casually to create a position, and the team will not force a tree through an opening that risks damage to the building or tree.
Handover occurs at the booked point. If room placement or stand fitting is included, the tree is positioned only where the stand, floor and available clearance appear suitable; final stability and ongoing watering remain important customer responsibilities. Natural needle drop is expected. Packaging and later tree collection are handled only when specified. The customer receives a clear seasonal delivery result without installation, decoration or post-Christmas disposal being implied by the transport service.
Clear pricing
Cost depends on seasonal tree stock, size, postcode, delivery window, parking, floor, stairs, team and agreed placement.
| Service scope | Price | What affects the final price |
|---|---|---|
| Tree supply and local delivery | Quoted after assessment | Available tree range, height, postcode, date and parking |
| Upper-floor or room delivery | Quoted after assessment | Stairs, lift, carrying route, team and placement point |
| Stand, setup or later collection | Quoted separately | Availability, compatibility, labour, date and disposal route |
Pricing context: Seasonal availability and prices must be confirmed at booking. Tree supply, delivery, stand, placement and post-Christmas collection are separate line items unless stated otherwise.
How the service works
Confirm ceiling, stand allowance, doorway, stairs and delivery postcode.
We specify the tree range, delivery date and exact handover scope.
The wrapped tree is carried to the agreed point and handed over clearly.
Christmas tree delivery FAQ
Useful answers about size, natural variation, access, stands, timing, preparation and pricing.
☎ Call 020 3608 3976Measure floor to ceiling and subtract allowance for the stand and topper. Also check doorway, corridor and stair dimensions because height is not the only access constraint.
No. A real tree has natural variation in shape, branch density, colour and exact dimensions. The agreed type or size range is the realistic specification.
Only when stated. Kerbside, entrance and room delivery involve different access, time and team requirements, so the endpoint must be confirmed.
Only if listed. Stand dimensions and capacity must suit the tree, and final stability, watering and care remain customer responsibilities.
Available seasonal windows depend on route and stock collection. Concierge or lift restrictions should be shared before the window is agreed.
Clear the carrying route and intended position, protect delicate flooring, book lifts or loading, secure pets and have the suitable stand ready if not supplied.
Tree supply, size, postcode, delivery date, parking, stairs, lift, team, placement and any later collection influence the quote.