Delivery professional carrying a wrapped real Christmas tree toward a London townhouse

Alesta · Christmas tree delivery in London

A real Christmas tree, delivered around your London access.

Seasonal tree delivery planned around available stock, ceiling height, entrance width, stairs, lift restrictions and the exact point where the agreed service ends.

☎ Call 020 3608 3976

Size and access before delivery

The right tree still needs to pass through the building.

Tree height, natural width, netting and stand clearance must work with the room, doorway, corridors and stairs. A nominal height is approximate because real trees vary, and seasonal availability changes.

We confirm the selected product or supply route, delivery address and carrying conditions first. Stand fitting, decoration, furniture moving, trimming, installation and later collection are included only when explicitly stated.

Size and availability check

Requested range, natural variation and current seasonal supply confirmed before payment.

Access planning

Doorways, stairs, lifts, parking and carrying route considered for the wrapped tree.

Protected transport

The tree is secured and handled in its delivery wrapping for the agreed route.

Clear handover point

Kerbside, entrance or room delivery is specified so placement is not assumed.

Homeowner confirming Christmas tree size and entrance access with a delivery professional

Common reasons customers call

When collecting and carrying a real tree is impractical.

The household has no suitable vehicle

A netted tree needs secure transport rather than an unsafe open boot or cabin.

The property has stairs or restricted access

Team and carrying route must be matched to the building before arrival.

A managed entrance needs a delivery window

Concierge, loading and lift booking can be coordinated in advance.

A specific room handover is preferred

Room delivery must be agreed against doors, turns, floor protection and tree size.

Why Alesta for seasonal tree delivery

A festive delivery with ordinary logistics handled properly.

Dimensions discussed

Ceiling, stand, tree range and narrow access are considered together.

Delivery scope explicit

The agreed endpoint and any placement assistance appear in the booking.

Building rules respected

Loading, concierge, lift and restricted-time requirements are gathered early.

Natural variation explained

Real trees cannot be guaranteed identical to a catalogue image or exact silhouette.

A seasonal delivery process

How we organise real Christmas tree delivery.

Delivery team securing a netted real Christmas tree for careful transport

The booking begins with availability and fit. We confirm the requested tree type or range where offered, approximate height, delivery postcode and date window. You measure floor to ceiling after allowing for the stand and topper, then check the narrowest door, corridor and stair turn. Floor, lift and concierge details are disclosed. Because each real tree grows differently, natural shape, branch density and exact dimensions vary within the agreed category.

Before dispatch, the collection or supply arrangement and product price are confirmed. The tree is prepared and netted as appropriate for transport, then secured in the vehicle so it does not become a hazard or suffer avoidable handling damage. The order states whether a stand or other accessory is supplied. Decorations, lights, water, tools and unlisted materials are not assumed, and seasonal stock is not reserved until the booking terms are met.

At the address, the team checks the agreed carrying route and protects the tree and property through reasonable handling. Parking restrictions, blocked access or an unbooked lift can delay or limit room delivery. The tree remains wrapped while navigating tight spaces unless the agreed placement requires otherwise. Heavy furniture is not moved casually to create a position, and the team will not force a tree through an opening that risks damage to the building or tree.

Handover occurs at the booked point. If room placement or stand fitting is included, the tree is positioned only where the stand, floor and available clearance appear suitable; final stability and ongoing watering remain important customer responsibilities. Natural needle drop is expected. Packaging and later tree collection are handled only when specified. The customer receives a clear seasonal delivery result without installation, decoration or post-Christmas disposal being implied by the transport service.

Clear pricing

Real Christmas tree delivery prices.

Cost depends on seasonal tree stock, size, postcode, delivery window, parking, floor, stairs, team and agreed placement.

Service scopePriceWhat affects the final price
Tree supply and local deliveryQuoted after assessmentAvailable tree range, height, postcode, date and parking
Upper-floor or room deliveryQuoted after assessmentStairs, lift, carrying route, team and placement point
Stand, setup or later collectionQuoted separatelyAvailability, compatibility, labour, date and disposal route

Pricing context: Seasonal availability and prices must be confirmed at booking. Tree supply, delivery, stand, placement and post-Christmas collection are separate line items unless stated otherwise.

How the service works

From seasonal selection to agreed home handover.

01

Choose size and measure access

Confirm ceiling, stand allowance, doorway, stairs and delivery postcode.

02

Agree stock, window and endpoint

We specify the tree range, delivery date and exact handover scope.

03

Transport and deliver carefully

The wrapped tree is carried to the agreed point and handed over clearly.

Christmas tree delivery FAQ

Before ordering a real tree.

Useful answers about size, natural variation, access, stands, timing, preparation and pricing.

☎ Call 020 3608 3976
How should I choose the tree height?

Measure floor to ceiling and subtract allowance for the stand and topper. Also check doorway, corridor and stair dimensions because height is not the only access constraint.

Will the tree look exactly like the picture?

No. A real tree has natural variation in shape, branch density, colour and exact dimensions. The agreed type or size range is the realistic specification.

Is delivery to the room included?

Only when stated. Kerbside, entrance and room delivery involve different access, time and team requirements, so the endpoint must be confirmed.

Is a stand included?

Only if listed. Stand dimensions and capacity must suit the tree, and final stability, watering and care remain customer responsibilities.

Can I choose an exact delivery time?

Available seasonal windows depend on route and stock collection. Concierge or lift restrictions should be shared before the window is agreed.

How should I prepare?

Clear the carrying route and intended position, protect delicate flooring, book lifts or loading, secure pets and have the suitable stand ready if not supplied.

What affects the final price?

Tree supply, size, postcode, delivery date, parking, stairs, lift, team, placement and any later collection influence the quote.

Planning a real tree for your London home?

☎ Call 020 3608 3976