Details first
Property, access and priorities are recorded.
Cleaning support planned around occupied rooms, surface condition and the time available at the property.

The most useful booking begins with the type of cleaning required. Each option below links to a dedicated service with its own process and preparation.
A dedicated service for clearer glass, edge detailing and practical access beyond routine room cleaning.
Choose mattress cleaning for fabric-aware treatment and a clear distinction between removable soil and staining.
Specialist cleaning for removable rugs, with fibre, dye stability, construction and fringe condition considered first.
A staged clean for renovated rooms where settled dust requires repeated high-to-low removal and detailed checks.
A specialist route for carpet fibres, staining expectations, moisture recovery and practical drying guidance.
Choose mould removal when contamination, surface compatibility and recurrence risks need specific planning.
Property, access and priorities are recorded.
The included work and limitations are explained.
Work follows the agreed order and safe method.
Results and useful next steps are reviewed.
Waterloo includes family homes, managed properties and rental accommodation. Room layout, external access and occupancy can change the sequence of work. Explain which areas matter most and whether the property will be occupied during the visit.
Busy residential roads and limited kerbside space should be confirmed in advance. Where loading, keys, concierge access or parking permits are involved, provide the relevant instructions with the booking.
Before arrival, keep the work area reasonably accessible and note any known issue connected with room priorities or agreed scope. Do not dismantle equipment, move unsafe loads or apply products that could complicate the assessment.
The table separates routine home cleaning, a deeper one-off visit and specialist work that needs its own quotation.
| Service | Guide price | How it is calculated |
|---|---|---|
| Regular home cleaning | From £23/hourTime-based visit | A time-based option for maintaining kitchens, bathrooms, floors and accessible household surfaces. |
| One-off cleaning | From £23/hourSingle detailed visit | A non-recurring room-by-room reset that follows the priorities supplied before the appointment. |
| Specialist cleaning | Individual quoteSeparate service scope | Specialist equipment or a whole-property handover checklist is priced through the relevant service rather than an ordinary hourly visit. |
Local booking, pricing and scope questions with direct answers.
You can request the same cleaner for recurring visits where availability permits, although a replacement may sometimes be offered.
Yes. Update the priority list before the appointment so the cleaner can allocate the booked time to the rooms that matter most.
One-off deep cleaning is publicly shown at £23 per hour for non-members and £18 per hour for Fantastic Club members.
The domestic cleaning page advises customers to provide tools such as a mop, bucket and vacuum unless another arrangement is confirmed.

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