Details first
Property, access and priorities are recorded.
A considered home-cleaning service covering practical priorities without assuming every property needs the same sequence.

A regular visit, a tenancy handover and a fabric treatment are not interchangeable. Choose the service that matches the property condition and the result required.
A staged clean for renovated rooms where settled dust requires repeated high-to-low removal and detailed checks.
A specialist upholstery service with testing and controlled moisture rather than general surface wiping.
Choose window cleaning when glazing requires specialist reach, purified water or separate safety planning.
Fibre-aware carpet treatment with inspection, dry soil removal, suitable chemistry and controlled extraction.
For tenants, landlords and managed properties preparing rooms, kitchens and bathrooms for a documented handover.
A dedicated service for accessible mattress surfaces, with drying and room ventilation planned before use.
Property, access and priorities are recorded.
The included work and limitations are explained.
Work follows the agreed order and safe method.
Results and useful next steps are reviewed.
Ashtead includes older residential streets, extensions and newer developments. Room layout, external access and occupancy can change the sequence of work. Explain which areas matter most and whether the property will be occupied during the visit.
Busy residential roads and limited kerbside space should be confirmed in advance. Where loading, keys, concierge access or parking permits are involved, provide the relevant instructions with the booking.
Before arrival, keep the work area reasonably accessible and note any known issue connected with room priorities or agreed scope. Do not dismantle equipment, move unsafe loads or apply products that could complicate the assessment.
Guide pricing helps compare the main options, but the booking confirmation remains the accurate price for the postcode and appointment.
| Service | Guide price | How it is calculated |
|---|---|---|
| Regular home cleaning | From £23/hourTime-based visit | A flexible recurring service where the total depends on frequency and the hours reserved. |
| One-off cleaning | From £23/hourSingle detailed visit | A focused single appointment where size, condition and requested detail influence the hours required. |
| Specialist cleaning | Individual quoteSeparate service scope | Specialist equipment or a whole-property handover checklist is priced through the relevant service rather than an ordinary hourly visit. |
Local booking, pricing and scope questions with direct answers.
Yes. Update the priority list before the appointment so the cleaner can allocate the booked time to the rooms that matter most.
One-off deep cleaning is publicly shown at £23 per hour for non-members and £18 per hour for Fantastic Club members.
The domestic cleaning page advises customers to provide tools such as a mop, bucket and vacuum unless another arrangement is confirmed.
You can request the same cleaner for recurring visits where availability permits, although a replacement may sometimes be offered.

Enter your postcode to see estimated arrival time for your area.
Estimated arrival times are approximate and may vary depending on traffic and technician availability.