Details first
Property, access and priorities are recorded.
A considered home-cleaning service covering practical priorities without assuming every property needs the same sequence.

Start from the outcome: ongoing upkeep, a complete property reset or focused cleaning for fabrics, appliances and windows.
For internal or external glazing where height, access equipment and surrounding finishes shape the method.
A specialist upholstery service with testing and controlled moisture rather than general surface wiping.
Choose this service for construction dust and finishing residue that ordinary domestic cleaning is not designed to handle.
A detailed single visit for seasonal resets, guests, events or homes that need more attention than routine upkeep.
For baked-on cooking residue that requires focused dwell time and careful work around appliance finishes.
Choose rug cleaning for controlled treatment, realistic stain expectations and appropriate drying away from foot traffic.
Property, access and priorities are recorded.
The included work and limitations are explained.
Work follows the agreed order and safe method.
Results and useful next steps are reviewed.
New Malden includes period terraces, converted flats and compact modern apartments. Room layout, external access and occupancy can change the sequence of work. Explain which areas matter most and whether the property will be occupied during the visit.
Driveways, side access and managed-building arrangements should be confirmed in advance. Where loading, keys, concierge access or parking permits are involved, provide the relevant instructions with the booking.
Before arrival, keep the work area reasonably accessible and note any known issue connected with room priorities or agreed scope. Do not dismantle equipment, move unsafe loads or apply products that could complicate the assessment.
Guide pricing helps compare the main options, but the booking confirmation remains the accurate price for the postcode and appointment.
| Service | Guide price | How it is calculated |
|---|---|---|
| Regular home cleaning | From £23/hourTime-based visit | Designed for continued household care, with the cleaner following the current priority checklist. |
| One-off cleaning | From £23/hourSingle detailed visit | A non-recurring room-by-room reset that follows the priorities supplied before the appointment. |
| Specialist cleaning | Individual quoteSeparate service scope | The appropriate specialist page explains preparation and quotation factors before those tasks are added. |
Local booking, pricing and scope questions with direct answers.
Yes. Update the priority list before the appointment so the cleaner can allocate the booked time to the rooms that matter most.
One-off deep cleaning is publicly shown at £23 per hour for non-members and £18 per hour for Fantastic Club members.
The domestic cleaning page advises customers to provide tools such as a mop, bucket and vacuum unless another arrangement is confirmed.
You can request the same cleaner for recurring visits where availability permits, although a replacement may sometimes be offered.

Enter your postcode to see estimated arrival time for your area.
Estimated arrival times are approximate and may vary depending on traffic and technician availability.