Details first
Property, access and priorities are recorded.
A considered home-cleaning service covering practical priorities without assuming every property needs the same sequence.

The most useful booking begins with the type of cleaning required. Each option below links to a dedicated service with its own process and preparation.
Choose rug cleaning for controlled treatment, realistic stain expectations and appropriate drying away from foot traffic.
Choose window cleaning when glazing requires specialist reach, purified water or separate safety planning.
Regular household support for agreed rooms and recurring priorities on a weekly or fortnightly schedule.
For sofas and chairs where body oils, general soil and isolated marks require fabric-specific treatment.
A dedicated route for mould-affected areas that should not be folded into routine domestic wiping.
Choose this service for construction dust and finishing residue that ordinary domestic cleaning is not designed to handle.
Property, access and priorities are recorded.
The included work and limitations are explained.
Work follows the agreed order and safe method.
Results and useful next steps are reviewed.
Mortlake includes family homes, managed properties and rental accommodation. Room layout, external access and occupancy can change the sequence of work. Explain which areas matter most and whether the property will be occupied during the visit.
Driveways, side access and managed-building arrangements should be confirmed in advance. Where loading, keys, concierge access or parking permits are involved, provide the relevant instructions with the booking.
Before arrival, keep the work area reasonably accessible and note any known issue connected with room priorities or agreed scope. Do not dismantle equipment, move unsafe loads or apply products that could complicate the assessment.
Guide pricing helps compare the main options, but the booking confirmation remains the accurate price for the postcode and appointment.
| Service | Guide price | How it is calculated |
|---|---|---|
| Regular home cleaning | From £23/hourTime-based visit | A practical maintenance visit where rooms and tasks are ranked within the agreed cleaning time. |
| One-off cleaning | From £23/hourSingle detailed visit | Useful after a busy period or before guests, with expectations matched to property condition and available hours. |
| Specialist cleaning | Individual quoteSeparate service scope | Tasks requiring extraction machinery, dip tanks, access equipment or specialist treatment are quoted independently. |
Local booking, pricing and scope questions with direct answers.
Yes. Update the priority list before the appointment so the cleaner can allocate the booked time to the rooms that matter most.
One-off deep cleaning is publicly shown at £23 per hour for non-members and £18 per hour for Fantastic Club members.
The domestic cleaning page advises customers to provide tools such as a mop, bucket and vacuum unless another arrangement is confirmed.
You can request the same cleaner for recurring visits where availability permits, although a replacement may sometimes be offered.

Enter your postcode to see estimated arrival time for your area.
Estimated arrival times are approximate and may vary depending on traffic and technician availability.