Details first
Property, access and priorities are recorded.
Cleaning support planned around occupied rooms, surface condition and the time available at the property.

Different surfaces and situations need different preparation. These linked services help you move from a general cleaning enquiry to the most relevant specialist page.
Choose domestic cleaning for consistent upkeep rather than a single intensive property reset.
Focused mattress treatment with fabric inspection, surface extraction and realistic expectations for old marks.
For fitted carpets, traffic lanes and localised spots that need equipment and methods beyond normal vacuuming.
A specialist upholstery service with testing and controlled moisture rather than general surface wiping.
A flexible deeper visit for kitchens, bathrooms, living areas and other spaces selected in the property brief.
Specialist cleaning for removable rugs, with fibre, dye stability, construction and fringe condition considered first.
Property, access and priorities are recorded.
The included work and limitations are explained.
Work follows the agreed order and safe method.
Results and useful next steps are reviewed.
Richmond includes family homes, managed properties and rental accommodation. Room layout, external access and occupancy can change the sequence of work. Explain which areas matter most and whether the property will be occupied during the visit.
Permit parking, narrow hallways and shared entrances should be confirmed in advance. Where loading, keys, concierge access or parking permits are involved, provide the relevant instructions with the booking.
Before arrival, keep the work area reasonably accessible and note any known issue connected with room priorities or agreed scope. Do not dismantle equipment, move unsafe loads or apply products that could complicate the assessment.
The table separates routine home cleaning, a deeper one-off visit and specialist work that needs its own quotation.
| Service | Guide price | How it is calculated |
|---|---|---|
| Regular home cleaning | From £23/hourTime-based visit | A time-based option for maintaining kitchens, bathrooms, floors and accessible household surfaces. |
| One-off cleaning | From £23/hourSingle detailed visit | Choose one-off cleaning when more detail is required without beginning a recurring schedule. |
| Specialist cleaning | Individual quoteSeparate service scope | Carpet, upholstery, oven, window, tenancy and after-builders work use dedicated methods and receive a separate quotation. |
Local booking, pricing and scope questions with direct answers.
One-off deep cleaning is publicly shown at £23 per hour for non-members and £18 per hour for Fantastic Club members.
The domestic cleaning page advises customers to provide tools such as a mop, bucket and vacuum unless another arrangement is confirmed.
You can request the same cleaner for recurring visits where availability permits, although a replacement may sometimes be offered.
Yes. Update the priority list before the appointment so the cleaner can allocate the booked time to the rooms that matter most.

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Estimated arrival times are approximate and may vary depending on traffic and technician availability.