Natural stone
Identify stone areas before a general product is selected.
East Dulwich / The weekly list that can stay short
Keep recurring work distinct from a growing wish list.
A regular appointment is easier to brief when the household agrees which tasks repeat and which can wait.

Kitchen · Bathroom
Living areas · Bedrooms
Worth discussing
Use the controls to outline what the household needs. Confirm the final room list and time directly with the team.
Worth discussing
A polished appearance does not establish what a surface is made of. Explain the finish and the instructions already provided.

Identify stone areas before a general product is selected.
A worn timber finish should be identified before cleaning.
A lacquer finish is not permission for an arbitrary spray.
Stainless-steel fittings or panels need appropriate surface care. Confirm the exteriors to include rather than assuming every appliance task.
Identify scuffs or coating damage before work.
The weekly list that can stay short
A regular appointment is easier to brief when the household agrees which tasks repeat and which can wait.
Write down the core rooms before adding small details. Prepare the same reachable working surfaces for each visit.
Choose a selected skirting or switch task only if it is agreed to fit. Raise a larger addition before the day rather than treating it as a quick extra.
Review the pattern when the household changes, not simply because a list has grown.
Weekly cleaning supports maintenance; the frequency does not make specialist work part of the appointment. Which requested detail could wait without displacing the core rooms?

The household brief
Name the agreed key handover method and contact. Share the details privately rather than leaving them exposed.
Do not assume reception or a concierge can admit the team. Confirm the building’s actual access process first.
Keep the alarm handover clear and direct. Agree what is needed on arrival and when the cleaner leaves.
Tell the team which spaces pets will occupy. Agree a route that respects those boundaries without treating pet care as part of the service.
A work call can affect access to adjoining floor space. State the restriction before the cleaning route is agreed.
Explain any parking or unloading constraint you know about. Do not leave an important arrival restriction until the day.
Keep private rooms and untouched belongings visible in the instructions. The cleaner should not have to decide the limits.
The team needs a usable scope as well as a way into the property. Clarify tasks, supplies and private spaces before the appointment.
Worth discussing
Use these guides alongside the condition and work required. The final price follows the confirmed appointment.
| Service | Price | Main factors |
|---|---|---|
| Regular domestic cleaning | From £20/hour | Confirmed appointment length, property size, interval, supplied products and postcode |
| First / one-off domestic visit | From £90 | The starting household condition and rooms, with time assigned to agreed priorities |
| Specialist / intensive scope | Quoted separately | Treatment requirements, difficult access, heavy soil and specialist equipment needs |
Price the agreed recurring list rather than a growing collection of extras. Room size, condition, duration and frequency matter, with supplies, minimum visit, parking and access confirmed before relying on the hourly starting guide.
A clear scope
Kitchen, bathroom and floor upkeep should not disappear beneath a growing list of minor details. Decide what repeats before choosing extras.
An occasional detail should have a clear boundary. Agree which area is included and what happens if the available time is needed for core work.
For this visit
Which requested detail could wait without displacing the core rooms? Review the relevant room before enquiring.

Kitchen
Plan wiping around the surfaces used for cooking: reachable counters, sink, splashback, cabinet fronts and agreed appliance exteriors.
A clear counter is ready to clean; a cupboard full of possessions is not an implied sorting task.

Bathroom
Include the used sanitaryware, shower, mirror and taps in the discussion, together with accessible tiles. Product choice follows the material involved.
Cleaning is not a repair for a failed seal or damaged fitting.

Living areas
The practical list is dusting available furniture, vacuuming included areas and using appropriate floor care. Clear access lets that list remain realistic.
Personal sorting and moving substantial furnishings are not routine assumptions.

Bedrooms
A bedroom brief should identify the surfaces and floor that can be cleaned, plus any area to leave alone. Suitable floor methods accompany routine vacuuming.
Remove medication and fragile personal belongings from reachable work areas.
Your home routine
A recurring visit should match the home’s actual use. Weekly is not automatically necessary, and fortnightly is not automatically enough.
| Planning point | Weekly | Fortnightly |
|---|---|---|
| Best suited for | A household seeking closer-spaced maintenance | Homes where a two-week gap can suit the task list |
| Core focus | Address the core household upkeep | Prioritise the work built up between appointments |
| Priority planning | The same core, revised when needed | Choose what matters after the interval |
| Visit scope | Time and scope confirmed | Duration and tasks agreed |
If upkeep has lapsed, the first visit can need additional time. Discuss the rooms that should lead that catch-up instead of assuming every task fits.
A regular brief can become more predictable without becoming fixed forever. Explain changes in use, condition or room access before the next visit.
Practical planning
These prompts help define the visit without assuming a package.
If the home is empty during working hours, settle entry and a contact before arrival. Name the rooms that matter between workdays.
Put toys and small belongings away from the agreed surfaces. Keep the heavily used kitchen, bathroom and floor areas prominent in the brief.
Discuss pets as an access consideration, not an extra cleaning guarantee. The household should decide where they remain during the visit.
Share quiet periods before the day. An alternative room order may help, but no silent-working promise is implied.
Name the authorised contact for the rented home. A regular cleaning list should not silently become a tenancy-end checklist.
Keep access permissions and task priorities with a clear point of contact. Send changes through that arrangement before arrival.
Before booking
A separate process needs a separate agreement. The same applies to restoration, heavy furniture moves and high-access work.
An included carpeted room may be vacuumed within scope. Extraction requires an additional service discussion rather than an assumed extra.
A request for kitchen upkeep does not book an oven-interior clean. Discuss that additional service explicitly.
Visible mould needs assessment and a distinct treatment plan. It should not be assumed to be an ordinary wiping task.
The domestic brief does not automatically extend outdoors. Exterior window cleaning requires a separate scope.
Ordinary maintenance is not a promise to remove post-construction residue. Explain recent works when requesting the appropriate service.
If the request is a focused reset rather than upkeep, discuss a one-off scope with appropriate priorities and time.
Worth discussing
Worth discussing
Use this example to explain priority changes. It cannot tell the team that an extra room has become part of the booking.
Worth discussing
State the spaces to include and their condition. Explain practical household arrangements at the outset.
A selected switch, skirting section or internal-glass task belongs in the agreed scope. More optional work may require a longer appointment.
Check the products and equipment included in the visit. Any household preferences or surface limits should be communicated in advance.
Included tasks are carried out within the planned scope using suitable cleaning methods.
Keep the agreed core easy to identify on later visits. A changed room list or busier household is a reason to review time and priorities.

Priorities agreed in advance.

The confirmed maintenance visit.

An upkeep pattern to revisit.
These scenes are not presented as photographs of a customer appointment.
A clear scope
Weekly cleaning supports maintenance; the frequency does not make specialist work part of the appointment. Review the pattern when the household changes, not simply because a list has grown.
Confirm any room omitted from the visit. Explain separately which personal items should stay undisturbed in included areas. A family-home list should distinguish cleaning from sorting belongings. Clear the used rooms and explain any space that must remain available.
Duration, frequency and the home’s condition affect the quotation. So do supplied items, access, parking and work beyond the routine. Ask what the minimum visit means for the agreed list.
The £20/hour regular starting guide is not a fixed property price. Ask about minimum time, room coverage and what is supplied.
An initial clean may have tasks that do not belong in the later weekly pattern. Discuss the first/one-off domestic guide from £90 against the current condition, then review the repeat list after that starting visit.
A weekly pattern can suit frequent use, but it should still have defined priorities. Compare accumulation and household upkeep with the fortnightly option before confirming a recurring schedule.
One selected detail is easier to discuss than an open-ended rotation. Explain the exact area and let the team confirm whether it fits without displacing the core work.
Products may depend on the arrangement you make. Establish who provides them and share instructions for the included surfaces.
Domestic vacuuming and professional extraction solve different tasks. Confirm the carpet service independently if extraction is required. A request for kitchen upkeep does not book an oven-interior clean. Discuss that additional service explicitly.
The team must agree postcode availability and the practical scope. Selecting options here does not reserve an appointment.
A clear scope
Ask about the specific East Dulwich address rather than assuming an area page confirms availability. Include the room list and access details.
See the general service page for Domestic Cleaning, or confirm your enquiry.
A practical East Dulwich enquiry
Keep recurring work distinct from a growing wish list. Discuss the address and proposed visit directly with the team.
