Grass beyond the gate
Show obstacles between the entrance and mowing area.
HAMMERSMITH / START AT THE ENTRANCE
The first gardening decision may be how to reach the work. Describe gates, steps and passages alongside the lawn or beds, so the appointment can be planned around the property rather than an incomplete photograph.
TRACE THE WORKING JOURNEY

Show obstacles between the entrance and mowing area.
Confirm which sides can lawfully be reached for trimming.
Identify any preparation required to reach the planting.
Explain whether growth removal or separate washing is wanted.
Account for filled bags as well as incoming equipment.
HANDLING BELONGS IN THE QUOTE
Explain steps, passage length and the proposed collection point. Agree the complete gardening and waste arrangement before booking.
The published light-clearance band is indicative. It does not replace an assessment of the garden and the route out.
See clearance pricing| Service | Details for quotation | Guide |
|---|---|---|
| Routine garden maintenance | Reachable areas, priorities and planned visit pattern | Quote after assessment |
| Lawn mowing & edging | Lawn growth plus entrance and manoeuvring space | Quote after assessment |
| Hedge & shrub trimming | Working position, dimensions and generated trimmings | Quote from photographs / assessment |
| Small green-waste collection | Bagged material and its loading route | From £40 |
| Light garden clearance | Listed cutting and removal within the chosen section | Typically £100–£300 |
| Large overgrown garden | Vegetation density and practical movement of loads | From £500 |
A photograph of a tidy gate does not show a staircase beyond it. Disclose the whole route so handling, equipment and disposal are considered before a total is accepted.
HAMMERSMITH / FOLLOW THE ROUTE
Where a Hammersmith garden is reached through a passage or building, send a short sequence from the entrance to the working area. Mention changes in level and doors that cannot remain open. If a neighbour or managing agent controls access, establish permission before relying on that route. These conditional details help distinguish a straightforward task from a task needing a different handling arrangement.
ENTRY ARRANGEMENTS OVER TIME
| Visit choice | One-off gardening | Regular maintenance |
|---|---|---|
| Best for | An individually arranged task and access window | Continuity for agreed maintained areas |
| Frequency | One confirmed attendance arrangement | A reviewed schedule with reliable entry details |
| Scope | The immediate task and carrying route | Ongoing scope plus notification of access changes |
GATE, BRIEF, CONDITIONS, REVIEW
Include narrow points and steps, not only the garden itself.
Agree entry, tasks and the destination of generated material.
Actual ground and plant conditions may change what is suitable.
Check completed areas and any material awaiting its arranged handling.
Routine gardening does not imply building alterations, major tree operations or specialist treatments. Raise anything beyond Alesta's published gardening scope separately.
Read how Alesta plans gardening workNAME THE TASK FIRST
PAIR PHOTOGRAPHS WITH PRIORITIES
Send the garden view and access view together. A ranked maintenance list is easier to assess when both are visible.
Check the maintenance offer ↗THE TASK AND THE ROUTE

Show the lawn and its entrance. Machinery suitability cannot be judged from grass area alone.
Explore garden maintenance
Include the hedge's working side and any boundary restrictions, not just its height in a front-on photograph.
Explore lawn care
Explain where removed growth must travel. Carrying distance and steps belong in the clearance assessment.
Explore hedges & shrubs
A combined list of border, grass and seasonal tasks needs enough access detail to establish a workable appointment.
Explore garden clearanceDEFINE THE WORKING LIMITS
| Service | Area to assess | Request to describe |
|---|---|---|
| Garden maintenance | Reachable everyday garden areas | Selected weeding, light pruning and seasonal care |
| Lawn care | Grass and its equipment route | Appropriate mowing with edges identified |
| Hedges & shrubs | Permitted sides of boundary planting | Suitable trimming within the agreed reach and shape |
| Garden clearance | Nominated overgrown sections | Removal list, carrying requirements and stopping point |
ACCESS IS NOT THE ONLY CHECK
An accessible garden still needs plant-aware and weather-aware decisions at the time of the visit.

New growth can alter the border brief; identify uncertain plants before weeding.

Review overhanging growth along entrances, with appropriate timing for the plants involved.

Mention leaves collecting on regularly used steps or paths when ranking seasonal tasks.

Slippery approaches, frozen soil or saturated ground may require revised priorities.
AN EXAMPLE, NOT AN ACCESS PROMISE
The illustrated sequence is not a Hammersmith job record and says nothing about your property's entrance.

Loose leaves and growth interrupt the visual line of the path.

The selected border and gathered material form the example task.

Existing features remain while the route becomes easier to read.
LOGISTICS CHECKLIST
HAMMERSMITH / PIN AND ENTRANCE
Confirm attendance for the Hammersmith address, then explain the actual garden access. A map marker does not show locked passages, internal stairs or the right to cross shared land.
Open Hammersmith in Google Maps ↗ACCESS QUESTIONS
Describe the narrowest opening and any awkward turn. Photographs help the team assess the route rather than relying on one measurement.
Do not assume so. Permission and practical arrangements must be established before that route is included in the plan.
Yes. Any level change between entry and garden affects the access assessment, including stairs inside the building.
Agree who provides entry and how. Attendance should not depend on an unconfirmed assumption that someone will be available.
Often the routes are related, but explain the proposed outward route separately, especially where bags cannot be stored near the entrance.
Report the obstruction before the appointment. The team needs to reassess whether the planned scope remains practical.
Not necessarily; describe an internal route honestly so its suitability can be considered. Do not treat attendance as confirmed until checked.
That is not implied by garden maintenance. Agree any preparation and distinguish household belongings from the green-waste task.

HAMMERSMITH / SHOW THE WAY IN
A few route photographs and a short task list can make your gardening enquiry much more useful.
Call to plan a workable visitIllustrative garden images do not document work or access at a Hammersmith customer's home.
