Accessible ledges
An external cabinet edge is different from an internal compartment. Explain the faces you want considered.
Whitechapel · A handover brief from the entrance inward
A handover brief from the entrance inward
A clear brief for apartment handover.
Before apartment handover, connect the room list to the entrance and passage used during the refurbishment. For Whitechapel, describe new kitchen panels and visible dust rather than requesting a vague final once-over.

This project image is not a live customer photograph.
At your Whitechapel property
Describe building dust independently of any tenancy inventory.
Confirm the floor number and keyholder, including how the team reaches the apartment door. The handover contact should know the priorities and any surfaces awaiting further work.
Compare the handover date with the remaining trade visits. A deadline does not remove drying requirements or make later building dust part of an earlier clean.
Review the agreed route into the apartment and the named room details. Record specialist residue and installer follow-up separately from the completed cleaning work.
Draw the cleaning boundary
A diagram cannot show every obstruction or finish. Provide those differences when arranging the scope.
An external cabinet edge is different from an internal compartment. Explain the faces you want considered.
Skirting lines should be considered with the adjacent floor finish and access available.
Point out new hardware that carries an isolated mark instead of assuming it is ordinary surface dust.
Suitable floor work follows the actual material and available access rather than a uniform whole-home assumption.
A finish is not just a colour

Illustrated material assessment.
A new surface is not automatically washable.
Kitchen panels can have coatings, labels or film that need identification. Ask about safe treatment and inclusion rather than assuming every installation remnant belongs in the standard clean.
Do not disturb a fresh coating to meet a preferred date.
Describe the real material rather than its colour or effect.
Identify delicate detail before any treatment is discussed.
Brief answers, clear limits
Address and access
For attendance in Whitechapel, tell Alesta the full address and the route to the rooms. This page does not represent a separate local branch.
If the address differs, use the main service enquiry for an address-specific answer.
Describe the Whitechapel work
The work type helps start the brief. Alesta still needs to know what remains and which areas can be reached.
A whole-property enquiry should separate routine deposits from difficult individual marks. Include the areas not yet ready so the timing is realistic.
Inspect the affected route

The visible condition sets the useful boundary.
Check the entrance and connecting passage alongside the refurbished rooms. Dust carried along that route can remain after installers have cleared the main work area.
Suitable vacuuming and surface-aware materials address agreed deposits. They do not establish that every hardened mark is part of the same task.
Tell Alesta if a trade must return to the agreed rooms.
Quoting the Whitechapel work
From £29/ hour
Check the current rate for the work described. Equipment and cleaning materials are part of the published service information.
The quotation should reflect the kitchen-panel detail, deposits along the entrance passage and the actual route from the building door to the flat. A floor number or handover deadline does not establish workload. Identify separate glazing, specialist residue and any waste material before treating the hourly starting guide as the project budget.
| Work category | Quote approach | What informs the quote |
|---|---|---|
| Limited room work | From £29/hour with scope agreed | Condition of the entrance and connecting passage |
| Installed units and fixtures | Hourly guide from £29 | Readiness of new kitchen panels |
| A broader interior project | Total to follow the room brief | Room access before apartment handover |
| A premises-specific request | Availability and scope to agree | Release arrangements and access |
Based on Alesta’s published after builders cleaning rate. Building waste is a separate service enquiry.
Identify before treating
| Observed residue | Description | Assessment |
|---|---|---|
| Fine deposits | entrance and connecting passage | Describe coverage through the affected room. |
| Loose ordinary material | Light material beside fittings | Treat as cleaning only where included in the scope. |
| Label-related marks | Labels or marks beside new kitchen panels | Check what the installer says about the material. |
| Bonded building residue | Isolated spots near the entrance and connecting passage | Safe removal cannot be assumed from appearance. |
| Attached protection | Film over an installed face | Agree handling with suitable care information available. |
Keep clearance outside the dust brief
Surface work can be planned once the required areas are accessible. Clearing a stock of building supplies is another responsibility.
A waste enquiry should explain volume, weight and collection access. The cleaning quotation cannot substitute for those details.
Ask about separate building waste collection ↗Different work leaves different detail
If rooms remain occupied, explain the boundary between daily use and renovation effects. Everyday housekeeping is a different request from this finishing stage.
Describe the floor at the kitchen entrance as well as the fitted units. Dust from the work may reach surfaces beyond the new cabinetry.
A bathroom brief can include the agreed tiles, sanitaryware and suitable flooring. Flag new seals before the method or date is settled.
A larger refurbishment can be divided into room priorities without inventing a fixed package. Describe both the dust distribution and the next intended use.
For an apartment handover, give the keyholder a renovation-specific room list rather than a general readiness instruction. The entrance passage and new kitchen panels need their own condition notes. Inventory requirements, fitting corrections and decisions about an incoming occupation remain separate from the agreed post-work cleaning tasks.
Commercial suitability must be checked for the specific premises. Explain the proposed work and site access before expecting a contractor arrangement.
Check the conditions for arrival
Before the clean
For the appointment
Name rooms, not an unlimited checklist
Explain the kitchen surfaces affected by fitting: external cabinetry, reachable fixtures and flooring. Worktop material and any extra appliance detail should be specified.
Flag the surfaces most recently installed in the bathroom. A visible spot is not proof that a safe routine removal method exists.
If storage interiors need attention, say so separately from the bedroom’s exposed surfaces. They are not automatically included.
A connected living space can carry dust from neighbouring work. Agree the affected ledges and floor rather than adding an undefined whole-room package.
A sequence, not a completion guarantee

Establish which spaces can be reached on the day.

Follow the agreed room priorities and access limits.

Note surfaces that remain outside the agreed access.

Use the review to clarify what still needs attention.
No measured result is represented by the stage images.
Prepare a conversation, not a booking
Describe the work without assuming a fixed package.
The note gives project basics, not handover authority or building-entry details. Share those separately with Alesta; nothing is transmitted and no visit or price is confirmed by the tool.
The handover contact needs a clear task list. The note does not establish authority to add further work.
Talk through the room list: 020 3608 3976Make the responsible contact clear
Make sure the handover contact knows which kitchen surfaces are new and where the access passage was affected. Someone who only holds the keys may not be able to clarify those priorities.
Share the room condition and responsibility for admission. The person with keys may still need another contact to clarify surface care.
Share the actual premises and task requirements for review. Do not assume specialist site attendance from the general service description.
Glazing is an explicit request

For a handover window request, ensure the contact can identify the actual panes and faces wanted. A general instruction from a keyholder should not override access or material questions beside new kitchen panels.
A resistant spot can require a different decision from routine glass cleaning. Protecting the pane and coating limits what may be attempted.
Ask about the window scope ↗Questions for this project
The enquiry should distinguish the work zone from its dust route. Name entrance and connecting passage and any other surfaces you want considered.
Tell Alesta how the agreed surfaces can be reached on the day. Any change to access around entrance and connecting passage should be communicated beforehand.
Give the available guidance for new kitchen panels, including recent application or installation. Cleaning should not be expected to repair damage.
Follow the actual spread rather than assuming every connected room needs treatment. Ask about surfaces beyond entrance and connecting passage specifically.
Use the advertised £29/hour only as a starting rate. Equipment and materials form part of the service, but the final quote depends on the brief.
A return visit by a fitter can change the condition after cleaning. Include that information when deciding the date.
Building waste is a separate enquiry. Describe boards, rubble or packaging and the access for collection; cleaning does not automatically remove them.
Explain those requirements in advance so the separate tasks can be considered. A builders-clean request alone does not include them.
The time discussion needs the reachable areas and their condition. Newly applied finishes retain their own readiness requirements.
Where ordinary cleaning is unsuitable for new kitchen panels, specialist advice may be needed. Complete removal of all building marks is not an assurance.
Whitechapel / next conversation
Explain what the trades completed and where deposits remain. Add the surface information and next-use plan so Alesta can discuss the appropriate work.
