Near the entrance
Name the visible surface or stored item.
PEST CONTROL / PUTNEY
Under-stair storage and adjoining rooms.
Locate the finding within the cupboard.
An under-stair space can narrow quickly behind stored belongings. For a Putney enquiry, describe where the sign sits relative to the door, what is visible and what blocks access. Keep observations from neighbouring rooms separate rather than emptying the cupboard into them to investigate.
PUTNEY / PROPERTY CONTEXT
A description such as inside the cupboard can cover a reachable shelf or a narrow hidden corner. Explain the difference before assessment is proposed.
Mention which rooms sit beside the cupboard if known, but do not treat proximity as proof of a route. Give actual findings in each room separately.
If stored objects conceal the edge, ask what preparation is appropriate. Moving them into another room without guidance can obscure the original finding position.
A narrow recess, fixed panel or service fitting should not be opened or entered on assumption. Any structural or specialist access task needs separate consideration.
03 / OBSERVATION CHECKLIST
Front edge, shelf or rear recess can locate the report more clearly.
Do not enter cramped spaces or disturb suspect material to complete the description.
Name the visible surface or stored item.
State what can actually be seen and what remains hidden.
Describe its position without opening covers or assigning a route.
Keep their original storage position in the record.
Give its own finding and date.
Separate the observed event from damage discovered later.
06 / SIGNS → LOCATION → NEXT STEP
| Pest problem | Signs to describe | Areas to mention | Next step |
|---|---|---|---|
| Mice | Damaged stored item | Distance from cupboard entrance | Ask for assessment without spreading contents. |
| Rats | Larger rodent seen | Actual sighting location | Avoid a route assumption from cupboard shape. |
| Bed bugs | Physical marks on sleeping furniture | Item and prior location | Seek identification from evidence. |
| Cockroaches | Recurring insects | Visible fitting and event history | Disclose products and hidden-access limits. |
08 / THE CONTROL PLAN
Do not turn a small storage enquiry into an assumed whole-house route.
Accessible findings can be assessed alongside storage and adjacent-room information without inventing conditions at the hidden end.
The selected method and household instructions should clarify what contents or areas need attention.
New observations are easier to compare when they use the cupboard door and original item positions as references.
09 / FROM FIRST CONTACT
Expand the sequence to prepare a safe and useful account.

Describe it relative to the cupboard entrance.
Identify stored objects, panels and narrowing space.
Ask which positions can be examined and what remains limited.
Do not move all contents into neighbouring rooms automatically.
Keep item and position clear after any advised preparation.
Opening-up, repair or clearance should have its own scope and authority.
01 / START WITH THE EVIDENCE
The cupboard’s shape does not identify the pest.
Damage or marks at a stated storage position.
Mice controlA larger rodent directly observed.
Rats controlPhysical evidence associated with sleeping furniture.
Bed bug treatmentRecurring insects at a household fitting.
Cockroaches controlName the item and position relative to the entrance. Do not crawl into the tapering recess or spread suspect contents to obtain more evidence.
Describe where the animal was actually seen, not a route inferred from the cupboard layout.
Give the physical finding and earlier location. Storage under stairs does not diagnose bed bugs or explain origin.
Name the accessible pipe or equipment and recurrence, with earlier products. A concealed recess should remain unexamined in the account.
07 / SCOPE BEFORE A QUOTE
Clarify what the proposed assessment can examine. A treatment guide does not include crawling into unsafe recesses, dismantling panels or clearing every stored item.
from £120
See published service pricingfrom £150
See published service pricing| Service | Pricing basis | Price |
|---|---|---|
| Mice control | Mouse evidence at accessible positions | Assessment-led quote |
| Rat control | Rat concern and agreed areas | Programme quotation |
| Proofing / repairs | Panel opening or separate clearance | Additional agreement |
Guides checked on 27 August 2026 provide starting figures. Confirm Putney coverage, reachable areas and any preparation work not included in the pest scope.
05 / PROPERTY BRIEF
Describe the shelf and stored items near the door.
Explain the limit without entering it to gather evidence.
Identify visible fittings and any controlled access.
Keep that room’s evidence distinct rather than assuming a connection.
Describe the household and accessible areas proposed for assessment.
Discuss your homeCheck suitability separately rather than assuming a household service covers commercial contents.
Check the premises requirements04 / AT A GLANCE
MAKE THE ENQUIRY SPECIFIC
State the access limit instead of entering to investigate.
Describe it without declaring it the entry route.
Keep its earlier cupboard position in the account.
Give that room a separate record rather than merging the two locations.
10 / PROBLEM → TREATMENT → CONTROL
Moving contents may change visibility without establishing the pest outcome. The findings and agreed review remain the basis for next steps.



Generated scenes are not a Putney under-stair inspection record or proof of treatment success.
ADDRESS AND AVAILABILITY
Give the postcode and the room from which the under-stair space is entered.
Check availability before arranging a clearance. The area map does not indicate a local Alesta base or an agreed inspection of concealed spaces.
Open Putney in Google Maps ↗13 / CLEAR EXPECTATIONS
Where the evidence sits relative to the entrance.
What can be seen without unsafe access.
What was observed in other rooms independently.
PUTNEY / QUESTIONS
Use the entrance as a reference and describe the item or surface involved.
No. Explain the restriction from a safe position instead of entering a cramped recess.
Describe the visible fitting without altering it or assigning a route.
Ask for preparation advice before moving potentially affected contents through the home.
Keep their finding positions and dates separate until assessment considers any relationship.
Do not assume opening-up is part of preparation or the visit; clarify a suitable separate arrangement.
Give the item’s previous storage location and movement date if known.
Not automatically. Confirm any clearance or additional work explicitly.
Follow the selected method’s household instructions rather than using the cupboard door as a guessed boundary.
State the new position and retain the original reference for review.
15 / TAKE THE NEXT STEP
Call with the visible position and access limits. Confirm assessment and preparation before entering the recess or redistributing stored items.
