Mice
Droppings or damaged packets in named storage.
Mice controlPEST CONTROL / SEVENOAKS
The postal address is not
a description of every building.
Where a home, annexe and external storage share an address, identify each separately. State which contains actual signs and how access works before arranging keyholders around an unconfirmed programme.
01 / START WITH THE EVIDENCE
Several buildings do not automatically mean several affected buildings.
Droppings or damaged packets in named storage.
Mice controlPossible rodent evidence at a defined location.
Rats controlPhysical traces within a sleeping room.
Bed bug treatmentRecurring insects near kitchen equipment.
Cockroaches controlMouse evidence should retain its building and cupboard reference.
Rat reports need direct locations, with outside observations kept distinct from indoor findings.
Bed bug concerns require relevant physical bedroom evidence rather than a general address-wide assumption.
Recurring kitchen insects need the actual appliance, dates and earlier products for that space.
09 / FROM FIRST CONTACT
Access planning should follow confirmed inclusion.

Supply postcode and named structures.
Locate the actual findings in each.
Agree coverage, scope and keyholders.
Prepare each included area as instructed.
Report later signs with consistent building names.
Assign separate recommendations to the correct responsible person.
08 / THE CONTROL PLAN
A combined enquiry still needs separate observations.
Accessible findings are assessed within the requested structures.
The approved method and working areas are specified.
Later findings retain their building reference during review.
05 / PROPERTY BRIEF
Distinguish any flat from the wider address.
List the dwelling’s affected rooms.
Clarify each occupant’s access and approval contact.
Shared structures require responsible permission.
Business use at the address requires separate suitability confirmation.
Check the premises requirementsSEVENOAKS / PROPERTY CONTEXT
Check coverage for the postcode and complete proposed residential scope. Do not assume all structures are included because they share an address.
Use clear names such as main house, rear annexe and detached store. Keep those references consistent throughout the enquiry.
Occupancy and keys may differ. Identify who can authorise and provide entry to each requested building.
Where only one structure supplies signs, say so. The others can be listed as unexamined or separately requested, not automatically infested.
07 / SCOPE BEFORE A QUOTE
A starting figure does not establish a whole-address programme. Confirm the areas, keys, method and exclusions before accepting the total.
from £120
See published service pricingfrom £150
See published service pricing| Service | Pricing basis | Price |
|---|---|---|
| Mice control | Activity, access and programme | Quote after assessment |
| Rat control | Internal / external routes and visits | Quote after assessment |
| Proofing / repairs | Surveyed openings and separate work | Quoted separately |
Guides checked 27 August 2026. Confirm coverage and any separately priced buildings or follow-on work.
06 / SIGNS → LOCATION → NEXT STEP
| Pest problem | Signs to describe | Areas to mention | Next step |
|---|---|---|---|
| Mice | Storage droppings | Named building and cupboard | Request defined examination |
| Rats | Possible rodent signs | Precise internal or exterior area | Avoid address-wide assumptions |
| Bed bugs | Spotting near a bed | Named occupied room | Describe physical evidence |
| Cockroaches | Recurring kitchen insects | Appliance within identified building | Supply dates and products |
04 / AT A GLANCE
03 / OBSERVATION CHECKLIST
The location detail prevents unrelated reports being merged.
Do not disturb suspect waste or unknown nests to complete a building inventory.
Droppings or tracks need their precise storage location.
Scratching needs the structure and time where heard.
Damaged packets retain their original position.
Bed-frame spotting or shed material differs from skin irritation.
Repeated appliance insects need dates and prior products.
External movement or nesting activity needs safe description and suitability checked if unknown.
10 / PROBLEM → TREATMENT → CONTROL
Review should follow relevant findings in the agreed programme, not a broad claim about the entire address.



Illustrations are not a Sevenoaks multi-building customer record.
MAKE THE ENQUIRY SPECIFIC
Keep the home’s status separate.
Include their practical requirements and permission.
Arrange the proper keyholder before inclusion is expected.
Request clarification before assuming wider attendance.
ADDRESS AND AVAILABILITY
Send the complete postcode with the building list.
Coverage and appointment arrangements require confirmation for the actual scope.
Open Sevenoaks in Google Maps ↗13 / CLEAR EXPECTATIONS
The evidence should retain its structure reference.
Keys do not replace authorisation.
Additional buildings need explicit inclusion.
SEVENOAKS / QUESTIONS
No. The included structures must be agreed.
Yes, with use, evidence and access.
Unexamined is different from assessed without findings.
Identify authorised contacts after the scope is confirmed.
No. Keep the observations separate.
Request scope clarification in advance instead.
Everyone affected needs the relevant method-specific guidance.
Separate repairs are not assumed included.
By building, area, date and product where known.
Report the new location and date for review.
15 / TAKE THE NEXT STEP
Check coverage with the postcode, structures and actual findings. Coordinate keyholders around the agreed programme.
