A workday away from home
An absent household still needs a clear brief, including the used rooms and agreed way into the property.
Southgate / Make household upkeep manageable
Map the finishes before the floor care
A Southgate home may combine timber with tile or another finish along the same room route. Describe each included surface rather than asking for a single approach throughout.

Kitchen · Bathroom
Living areas · Bedrooms
Household arrangements
These are prompts for discussion, not preset packages.
An absent household still needs a clear brief, including the used rooms and agreed way into the property.
Make frequently used cooking, washing and floor areas prominent, with small belongings cleared in advance.
Pet boundaries should be settled before arrival, including which spaces are unavailable while the animal is there.
Specify the workspace boundary and whether cleaning there is possible during the agreed visit.
If someone else manages the property, establish which person can confirm priorities for this occupied-home visit.
Confirm who has authority to alter the visit, rather than leaving conflicting requests to be resolved at the door.
Quick answers
Southgate / household planning
A Southgate home may combine timber with tile or another finish along the same room route. Describe each included surface rather than asking for a single approach throughout.
A change of finish can matter even when the floor areas connect without a doorway.
Show any guidance you already have and flag uncertainty about a coating. Routine maintenance is not a repair service for damaged flooring.
Explain where the floor finish changes and identify any surface whose coating is uncertain. A continuous route can still require different care considerations.
Clear belongings from the agreed floor areas without expecting furniture to be rearranged. Mention any damage so the request remains maintenance rather than restoration.

Price guides
A price discussion needs the rooms and current condition as well as the preferred frequency.
| Service | Price | Main factors |
|---|---|---|
| Regular domestic cleaning | From £20/hour | Visit minimum, household size, product provision and postcode |
| First / one-off domestic visit | From £90 | How much catch-up is needed and which areas lead |
| Specialist / intensive scope | Priced after a separate discussion | Intensive work, sensitive materials or another service |
A quotation reflects the time and condition involved, the amount of space, supply arrangements and access. Ask about the minimum visit too.
Booking process
Describe the actual room needs, including people or animals who may affect the visit.
Choose the proposed interval and name the essential tasks before adding selected detail.
Confirm products and the practical handover, with parking and alarm information shared directly.
Core tasks guide the work in the spaces that were agreed for the appointment.
Review the household brief after the visit if the workload or room priorities have changed.

The intended scope made explicit.

Core maintenance follows the plan.

Keep the useful priorities in view.
These are illustrative home-care scenes, not a case study or a photographed customer outcome.
Room coverage
Look through the room examples and select the spaces that matter for this visit. Condition and time still need checking.

Kitchen
Keep the brief focused on the working kitchen: reachable counters, sink, splashback and the agreed exterior surfaces around them.
Prepare the sink and counter area by storing loose items; oven-cavity cleaning remains a separate request.

Bathroom
Include the sanitary fittings, shower and taps in your description, alongside mirrors and tiling accessible within the agreed work.
A bathroom can contain several finishes. Flag stone and damaged seals rather than assuming one treatment suits everything.

Living spaces
An agreed living room can receive reachable-surface care and dusting, followed by vacuuming and suitable treatment of the floor.
Secure fragile possessions and specify items that must stay untouched instead of expecting the cleaner to decide.

Sleeping rooms
Bedroom work can cover accessible dusting and surfaces, vacuuming and suitable floor cleaning in the rooms named in the booking.
Store medicines and personal possessions, then clearly identify sleeping rooms left outside this visit.
Visit frequency
Look at the household’s work between appointments before deciding how frequently support is useful.
| Planning point | Weekly | Fortnightly |
|---|---|---|
| Best suited for | Areas needing frequent upkeep | Rooms needing less frequent support |
| Core focus | Regular attention to the chosen areas | Allow the brief to reflect accumulated tasks |
| Priority planning | Make a short core list clear | Rank the work that matters after the gap |
| Visit scope | Set the room list with the team | Confirm the brief for that timetable |
An established maintenance list is not a reliable estimate for a home needing an initial catch-up; discuss the difference before booking.
A repeated booking does not mean an unchanging household. Keep the team informed about additions to the room list.
Routine planner
The form helps you explain what matters at home. Alesta must confirm the schedule and final cleaning brief separately.
Essential upkeep
Start with dependable household upkeep; do not let a growing list of minor requests displace the essential areas.
Review optional work whenever the household expands its list. Additional requests need a discussion about the time available.
Material guidance
Bring available care notes into the briefing because the appropriate method depends on the surface, not just the task.

Point out natural stone early so the proposed method can be checked against it.
A timber floor or furnishing should be treated according to its finish, not its appearance alone.
A glossy coating may require specific care; identify lacquered pieces in advance.
Explain which steel finish is present and the exterior areas you want considered.
Tell the team where paint is vulnerable or already marked so maintenance is not confused with repair.
Task order
The controls offer a way to think about sequence, not a promise that all tasks fit the visit.
Practical access
Establish the authorised key exchange without leaving the arrangement for the cleaner to discover.
Where a building has reception staff, check their authority and entry procedure before relying on them.
Set out the relevant security steps for arriving and leaving through a direct private channel.
Pet boundaries should be settled before arrival, including which spaces are unavailable while the animal is there.
Specify the workspace boundary and whether cleaning there is possible during the agreed visit.
Share any known stopping or loading limitation when the address is discussed.
Explain which rooms are outside the brief and what belongings should not be handled.
Confidence starts with knowing the included work and access plan, rather than an unqualified promise to clean everything.
Separate services
The services below are not default inclusions. High work, heavy items and restoration also require a separate discussion.
The domestic list can include vacuuming, but carpet treatment by extraction has another scope.
The kitchen’s exterior surfaces and a detailed oven clean are different instructions with different requirements.
Mould treatment needs its own planning; a domestic surface clean is not a treatment promise.
Discuss outside window access through the relevant service rather than assuming it is included.
Recent building work changes the context; discuss that residue under a separate cleaning requirement.
If the home needs substantial catch-up work, discuss a focused one-off scope before setting a routine.
Booking questions
Identify the floor materials along the route, even where they connect. Share the instructions you hold and flag damaged areas so maintenance is not mistaken for repair.
Please store your own private and fragile possessions and clear the areas you want maintained. Give any no-entry or pet instruction directly.
The advertised starting guides are £20/hour for recurring domestic cleaning and £90 for first/one-off work. Ask Alesta to confirm the booking minimum and total.
Look at the work that accumulates and the room use during the interval. Those details make the frequency discussion more useful than a fixed rule.
Contact the team before the day where possible. Explain whether you are changing order or adding work, because the latter may need more time.
It may differ from later care because the initial tasks have built up. The quoted scope should acknowledge that difference.
Provision depends on the agreed booking. Tell Alesta about equipment, surface guidance and preferences before assuming either party supplies everything.
Give the team a clear office exclusion or availability window in advance, with another area chosen to start if necessary.
Use the carpet-cleaning enquiry for extraction; ordinary vacuum care in a domestic visit does not imply that service.
The address and schedule must be checked by the team. Confirm the included work and practical arrangements rather than relying on the page controls.
Southgate / local enquiry
Southgate bookings need the full postcode and the intended rooms. Before treating a date as agreed, settle the room coverage, minimum visit, equipment provision and entry instructions directly.
For the wider service scope, see Domestic Cleaning, or ask the team about your address.
Map reference
Use the map to help explain access, not as confirmation of a local office.
Open map in a new tabYour next step
Identify each included floor material. Share care notes and known damage. Check the final arrangements before confirming.
